Order Cancellations

Under the Ireland / United Kingdom’s Distance Selling Regulations you have the right to cancel your order for any item purchased from Associated Editions, for a full refund.

Order cancellations must be made in writing, quoting your order number, and your name and address within 7 days to Customer Care. Please note that refunds may take up to 30 days. If however your order has already shipped, you will need to return the order to us. Please read the Return or Exchange an itemsection below.

Return or exchange an item
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 7 days of receipt. We will issue a full refund (excluding return delivery charge) on receipt, or exchange the title(s) for an alternate selection if preferred.

Please note:
* The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
* The cost of returning the item to us is your responsibility.

Please send all returns to
Associated Editions
33 Melrose Avenue
Dublin 3

Incorrect, faulty or damaged Item
If the item you received is incorrect, faulty or damaged, please contact us quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the incorrect, faulty or damaged item to return it to us.

This returns policy does not affect your statutory rights.

For more information, please contact us.